Brand Intelligence Platform
AI-Powered Brand Intelligence Platform for Real-Time LLM Mention Tracking
Note: Client name anonymized for privacy and confidentiality reasons.
The Challenge
A rapidly growing European SaaS company found themselves in uncharted territory: their brand was being mentioned in AI-generated responses across major language models, but they had no visibility into how, when, or in what context these mentions occurred.
The marketing and brand teams needed to:
- Monitor brand mentions across multiple LLMs in real-time
- Understand sentiment and context of each mention
- Track competitive positioning in AI responses
- Identify opportunities to improve brand perception
- Alert stakeholders when critical mentions occur
Existing tools couldn't handle this novel challenge. They needed a custom solution built specifically for their proprietary data and workflows.
Our Custom Solution
We designed and built a custom AI-powered brand intelligence platform that integrates seamlessly with their internal systems and proprietary data sources.
Key Features
Real-Time Monitoring
Continuous tracking across GPT, Claude, Gemini, and other major LLMs with sub-minute latency.
Sentiment Analysis
AI-powered sentiment scoring and context extraction for every brand mention.
Competitive Intelligence
Track how competitors are positioned relative to the brand in AI responses.
Smart Alerts
Instant notifications for critical mentions via Slack, email, or custom webhooks.
Custom UI & Data Integration
The platform was designed with a custom UI tailored to the marketing team's daily workflows, featuring:
- Interactive dashboard with real-time mention stream
- Trend visualization showing brand sentiment over time
- Integration with their existing CRM and analytics stack
- Custom filtering and tagging based on their taxonomy
- Export capabilities for quarterly reports and stakeholder presentations
Stakeholders Involved
CMO
Defined strategic vision and brand protection requirements
Marketing Team
Daily users providing feedback on UI/UX and feature priorities
Tech Team
Ensured seamless integration with existing infrastructure
Sales Leadership
Leveraged insights for competitive positioning in deals
Product Team
Used mention context to inform product positioning
Executive Team
Received high-level reports on brand health and AI presence
Ready to Build Your Custom Tool?
Let's discuss how we can create a tailored solution for your unique workflow challenges.
Schedule a Consultation